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Operations

17 posts
  • Expert Advice
  • Featured Article
  • Operations

Set the mood with music in your restaurant

Restaurant music mood
Playing the right music at the right time and at the right volume is as essential to a restaurant’s health as the food on the menu or the décor of…
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Restaurant dress code non uniform
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The “non-uniform” uniform is changing the restaurant dress code

Consistency in the guest experience is a winning factor for successful restaurant brands. From menu execution, service levels, to ways the staff are presented, guests return to restaurants where their…
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Restaurant recruitment tips
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Restaurant recruitment: how to improve your staffing plan

Recruiting and retaining staff has long been one of the biggest challenges for foodservice operators, and COVID-19 has upped the intensity. Public health restrictions, lockdowns, loss of employee positions, uncertainty…
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Family-based restaurants need strong financial planning
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Family-based restaurants need strong financial planning

Family-owned businesses possess many strengths, such as their ability to look at the long-term development of their operation and align interests between management and owner. This is especially true of…
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Menu engineering - beyond the math to digital restaurant menus
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Menu engineering: beyond the math to digital restaurant menus

Menu engineering, the process restaurateurs use to analyze the cost and popularity of menu items and adjust pricing to maximize profitability, is more important than ever for Canada’s foodservice operators. …
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Hiring restaurant employees
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Hiring restaurant employees: Make the most of retention and hiring strategies during the pandemic

The perennial challenge of staffing in the labour-intensive foodservice industry has only been exacerbated by the COVID-19 pandemic. Widespread staffing shortages as restaurants reopen, coupled with serious financial losses due…
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Take steps now to make your restaurant staff feel safe
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  • Operations

Take steps now to make your restaurant staff feel safe

It’s a fact. Restaurants across Canada are on the brink of reopening, whether to patio dining, in-restaurant meals, or both. Diners are understandably excited to return to their favourite culinary…
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Digital smarts for the independent restaurant operator
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Digital smarts for the independent restaurant operator

In our increasingly digital age, it’s important for your restaurant to have a website. It’s become even more so in light of pandemic restrictions and consumer hesitancy about dining out.…
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Opening a new restaurant tips
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Top 10 pitfalls to avoid when opening a new restaurant

Opening a new restaurant requires good decision-making, the kind of decision-making critical to avoiding pitfalls along the way. Here are some of the most common missteps new owners make when…
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Ick test restaurant washroom
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Restaurant washroom: does your washroom pass the ick test?

Eating out is a whole body and mind experience. Sure, the food brings in the diners, but the experience continues in places you might not normally consider, such as behind…
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