Set the mood with music in your restaurant
Playing the right music at the right time and at the right volume is as essential to a restaurant’s health as the food on the menu or the décor of…
Share
Operations
17 posts
The “non-uniform” uniform is changing the restaurant dress code
Consistency in the guest experience is a winning factor for successful restaurant brands. From menu execution, service levels, to ways the staff are presented, guests return to restaurants where their…
Share
Restaurant recruitment: how to improve your staffing plan
Recruiting and retaining staff has long been one of the biggest challenges for foodservice operators, and COVID-19 has upped the intensity. Public health restrictions, lockdowns, loss of employee positions, uncertainty…
Share
Family-based restaurants need strong financial planning
Family-owned businesses possess many strengths, such as their ability to look at the long-term development of their operation and align interests between management and owner. This is especially true of…
Share
Menu engineering: beyond the math to digital restaurant menus
Menu engineering, the process restaurateurs use to analyze the cost and popularity of menu items and adjust pricing to maximize profitability, is more important than ever for Canada’s foodservice operators. …
Share
Hiring restaurant employees: Make the most of retention and hiring strategies during the pandemic
The perennial challenge of staffing in the labour-intensive foodservice industry has only been exacerbated by the COVID-19 pandemic. Widespread staffing shortages as restaurants reopen, coupled with serious financial losses due…
Share
Take steps now to make your restaurant staff feel safe
It’s a fact. Restaurants across Canada are on the brink of reopening, whether to patio dining, in-restaurant meals, or both. Diners are understandably excited to return to their favourite culinary…
Share
Digital smarts for the independent restaurant operator
In our increasingly digital age, it’s important for your restaurant to have a website. It’s become even more so in light of pandemic restrictions and consumer hesitancy about dining out.…
Share
Top 10 pitfalls to avoid when opening a new restaurant
Opening a new restaurant requires good decision-making, the kind of decision-making critical to avoiding pitfalls along the way. Here are some of the most common missteps new owners make when…
Share
Restaurant washroom: does your washroom pass the ick test?
Eating out is a whole body and mind experience. Sure, the food brings in the diners, but the experience continues in places you might not normally consider, such as behind…
Share